MCI’s L.A. Facility Expands Service To SoCal Customers

Shown, left to right, are Tony Molina, MCI Torrance service center manager; Rudy Martinez, Gateway Harbor field deputy (local representative); and Michael Donner, director, MCI service centers. (Photo courtesy of MCI)

Motor Coach Industries (MCI), a subsidiary of NFI Group Inc. (NFI), has expanded its ability to provide high-quality, factory-level service for motorcoach operators across Southern California.

“Local businesses and drivers now have access to a state-of-the-art MCI service center conveniently located near Los Angeles in Torrance, CA,” according to a press release.

To celebrate, MCI hosted an open house and ribbon cutting ceremony for customers, partners, and local officials on May 1, 2025.

“This new location expands our reach and enhances support for customers in one of the nation’s most active transportation corridors,” Michael Donner, Director, MCI Service Centers, said. “With advanced capabilities and a strong local team, we’re delivering the expert service our customers rely on.”

Led by Service Center Manager Tony Molina, the 35,000-square-foot Torrance facility features:

• 12 service bays and an outdoor wash station;
• A dedicated high-voltage repair station and 60kW charging infrastructure;
• OEM diagnostic tools and factory-trained technicians;
• Body and paint services, refurbishment, fire restoration, and general repairs; and,
• A relaxing drivers lounge with Wi-Fi, refreshments, and comfortable seating.

The new facility supports all makes and models of NFI Group motorcoaches and buses, including MCI, New Flyer, ARBOC, and Alexander Dennis vehicles. Located at 20700 Denker Ave, Unit A, the Torrance service center is open Monday to Friday, 7 a.m. to 3:30 p.m. Pacific. To schedule service, call 909-240-7211.

“The Torrance site joins a network of seven full-service MCI and New Flyer service centers across North America, each offering diagnostics, accurate estimates, and a 6-month parts and labor warranty under MCI’s Reliadrive quality commitment,” the release added. “With in-field support, 24/7 roadside assistance, and parts from NFI Parts™, North America’s largest bus and motorcoach parts supplier, MCI delivers greater uptime and peace of mind for fleet operators.

“From routine maintenance and electric vehicle support to major collision repairs and complete refurbishments, MCI service centers are built to meet the evolving needs of today’s motorcoach fleets.”

To learn more or locate a service center near you, visit www.mcicoach.com/parts-support/service-centers/.