BATA Ranks High In Employee Satisfaction Survey Results

The Bay Area Transportation Authority (Traverse City, MI) recently completed an annual employee satisfaction survey, and the results continue to show an engaged workforce dedicated to providing essential transportation to the people of Grand Traverse and Leelanau counties.

“With a staff of more than 130 people, ranging from drivers to mechanics to scheduling to administration, BATA focuses on developing a positive workforce environment that encourages open communication and engagement at all levels of the organization,” according to a press release.

Highlights from BATA’s most recent employee satisfaction survey include:

  • 96% – Satisfaction with having the job tools needed to deliver quality services.
  • 96% – Satisfaction with the organization’s dedication to diversity and inclusiveness.
  • 93% – Satisfaction with their working relationship with their supervisor.
  • 91% – Satisfaction with job training.

“At BATA we strive to make sure our employees have what they need to be successful and that we’re all focused on BATA’s mission of improving lives by linking people and communities,” BATA Director of Human Resources Chris Davis said. “When you join BATA you become part of a community-focused organization centered on building a diverse, equitable and inclusive workforce. We know this is a competitive job market and understand that we need to continually cultivate a welcoming organization where people have a career and not just a job.”

BATA provides more than 390,000 annual rides to residents and visitors in Leelanau and Grand Traverse counties. The transit authority offers Loop service with dedicated routes and fixed stops, its Bayline route with free 20-minute frequency, as well as Linkservice with on-demand transportation. In addition, BATA has introduced programs like Bike-n-Ride, Ski-n-Ride, and various event transportation, broadening standard service offerings. Visit for more information. Learn more about joining the BATA team at

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