By Michelle Petelicki, President of Panorama Tours, Inc. Dispatching is often described as the heartbeat of transportation operations. It’s where logistics, customer service, and crisis management converge to keep buses moving efficiently and safely. While dispatching has always required sharp problem-solving and adaptability, today’s bus companies face new challenges and opportunities that shape the future…
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By James Wang, CEO and Owner of Peoria Charter If anyone thinks that being a motorcoach company owner is a life of comfort and glamour, they better think again. Don’t get me wrong — I love this industry, and I love being the CEO and Owner of Peoria Charter — but this is not an…
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By Melinda Metzger, Executive Director, Pace Suburban Bus Transit agencies increasingly are tasked with evolving their operations while maintaining fiscal responsibility. As transit agencies that operate hundreds of vehicles, we also feel the desire to embrace sustainability and capitalize on ever-changing transportation technology. This undoubtedly makes a transition to alternative fuel — such as battery-electric,…
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By Harrell Kerkhoff, Busline Magazine Editor As attendees and organizers looked ahead with confidence, while at the same time recognizing industry accomplishments and current challenges, the recent 2025 United Motorcoach Association’s (UMA) Motorcoach EXPO took place in Oklahoma, City, OK. Included was an exhibition floor featuring vendors, educational tracks, guest speakers, an awards ceremony and several…
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By Harrell Kerkhoff, Busline Magazine editor Located on the western bank of the Potomac River, approximately seven miles south of downtown Washington, D.C, the city of Alexandria, VA, is of great U.S. historical significance, a vibrant tourist destination, and home to many residents who work for the federal government and make their way to the nation’s…
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